2021/12/03 23:59:59

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Warranty&shipping

The price does not cover the local import tax. You may need to pay the customs tax shipping from China,  shipping via warehouse won’t have any extra fee.

Warranty

We provide one year warranty for the Chitu boards (user’s mistake is not included in the warranty)

In 3 months,  You will need to pay the shipping cost if need send back for repair.

In 3~12 months, You will need to pay the shipping cost and repair costs(components).

Chitu Systems will afford the shipping cost send back via standard shipping.

LCD Screen doesn’t have a warranty, it is consumable, all of our LCD is made from professional manufacture, and the screen will go through a strict exposure calibration test before leaving the factory.

Most of the new screen damage is related to the transportation environment. We will arrange a new replacement if the LCD is DOA( dead on arrival )

And most monochrome LCD can work for the long term, however, it is also related to the user’s habit.

About Shipping

Standard shipping usually uses 4PX, which is way longer and cheaper. take about 15~30 days to main countries.

Express shipping will send via FedEx and usually delivered within 3~6 days.

If your country is not listed on our web, please send mail to logistics@cbd-3d.com.